Terms of Sale

1 Purpose

These terms of sale (the "Terms of Sale" (CGV)) govern the offer of the Luphare application (the "Application") by VISION PM (the "Publisher") to the parents who download it (the "Parent"), as well as any purchase that may be offered in it. They supplement the terms of use and the privacy policy.

2 Current offer: a free application

As of the date of this version:

• the Application can be downloaded free of charge from the app store (the App Store today, Google Play for the coming Android version);
• it contains no in-app purchases, no subscriptions and no advertising;
• one galaxy of challenges, Animalia, is provided with the Application; the others are obtained in the Parent area (Espace parent) with credits given for free ("Get" button), with no payment and no app store account requested;
• the Publisher receives no money from the Parent.

Credits. A credit is used to obtain a galaxy in the Parent area: every galaxy shows the number of credits it asks for before the Parent chooses it. Two welcome credits are given to every family, then two credits on the 1st of each month, from December 2026: they are added when the Application is opened during the month, on one of the family's devices; in the month the family starts, it receives its welcome credits only, and a month in which the Application is never opened gives none. The Publisher may stop these monthly credits; credits already received remain usable. On the date of this version, no credit is sold: there is no way to buy any. A credit has no cash value and does not expire; it cannot be transferred, exchanged or converted, and a credit used is never given back or refunded. A galaxy obtained stays available to the family, which can download it again with no further credit. Galaxies marked "Bientôt" (coming soon) cannot be obtained.

Artificial intelligence services. To answer questions, the Application calls on the artificial intelligence service of Mistral AI, which writes the answers and checks them, in Europe. The Publisher accesses it on its own behalf and bears the cost alone: its use is included in the free Application, with no account to open with this provider, no access key to enter and no money requested from the Parent. This free provision confers no right to any number of answers or to the permanent availability of these services: the Application limits the number of new answers each day (forty; an answer the child has already heard does not count) and, without these services, answers with the answers already present on the device (see the Terms of Use).

3 Future purchases

The Publisher plans to offer a paid offer later (subscription or in-app purchases), alongside a free version. Nothing is on sale on the date of this version, and nothing will ever be charged without a purchase confirmed by the Parent. These Terms of Sale will be updated before anything goes on sale, and the following rules will apply:

• Purchase flow reserved for the parent. Any purchase is offered in the Parent area, behind the adult access gate, never on the child's screens.
• Seller and payment. Payment is processed by the app store through the Parent's account: Apple, under the Apple Media Services Terms and Conditions, on iPhone and iPad; Google, under the Google Play terms, on Android. The Publisher has no access to any payment data.
• Price. The price is shown in euros, all taxes included, on the app store and in the Application before the purchase is confirmed.
• Subscriptions. Duration, price and renewal terms are displayed before subscribing. The subscription renews automatically unless cancelled at least 24 hours before the end of the current period, from the app store account (on iPhone and iPad: Settings › [name] › Subscriptions; on Android: Google Play › Payments & subscriptions › Subscriptions).
• Free trials and launch offers. A subscription may be offered with a free trial period or a launch price, whose length and conditions are displayed before subscribing. At the end of the trial, the paid subscription starts at the displayed price, unless cancelled at least 24 hours before it ends, from the app store account.
• Right of withdrawal. For digital content supplied immediately, a Parent who requests its performance before the end of the fourteen-day period and acknowledges losing their right of withdrawal can no longer exercise it (article L. 221-28, 13° of the Code de la consommation (French Consumer Code)). Refund requests are handled by the app store: Apple (reportaproblem.apple.com) or Google Play, under its refund rules.
• Legal guarantees. The Parent benefits from the legal guarantee of conformity for digital content and digital services (articles L. 224-25-12 et seq. of the Code de la consommation).

4 Pre-contractual information

Before download, the app store listing presents the essential characteristics of the Application, its compatibility, its age rating and the data processed. These Terms of Sale, the Terms of Use, the privacy policy and the legal notice can be consulted at any time in Parent area › Settings › Legal information.

5 Complaints, mediation and governing law

Any complaint is to be sent to the Publisher (contact details in article 6).

In accordance with articles L. 611-1 et seq. of the Code de la consommation, if a written complaint to the Publisher has not resolved the dispute, the consumer Parent may make free use of the consumer mediator the Publisher belongs to: CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris; website: https://www.cm2c.net (online or by post).

These Terms of Sale are governed by French law, without prejudice to the more protective mandatory provisions of the consumer Parent's country of residence.

6 Publisher's contact details